Include timepiece for repair. If part of a set, please send complete set.
Include copy of proof of purchase or the completed warranty card for all warranty repairs. Failure to include proof
of purchase or warranty card will result in non-warranty repair costs.
Please enclose full payment for repair by check or money order. Check or money order must be made
payable to: Grobartig Watch Company LLC.
We suggest you send your timepiece by insured, traceable means and properly packaged to protect against
damage during transit. Please be aware that Grobartig Watch Company LLC is not responsible for any impact / shipping
damage or lost items that may occur during transit.
Please do not send the product in the original packaging as the packaging will not be returned with the item.
Watches are shipped back via USPS.
If the watch proves to be defective in material or workmanship under normal use, it will be repaired free
of charge at the discretion of Grobartig Watch Company LLC.
Please note all warranty services will incur a shipping and handling fee of $18.50.
For questions please contact our Customer Care representatives at 1-844-928-2400
PLEASE ALLOW 2-4 WEEKS, FROM DATE WE RECEIVE PACKAGE,
FOR COMPLETION OF REPAIRS AND SHIPPING TIME BACK.
Grobartig Watch Company, LLC.
13501 SW 128 ST # 104
Miami, Florida 33186